If you blog for any length of time, you’ll get hate mail, and it’s almost always from those courageous “anonymous” writers. People become VERY brave behind a keyboard and a thousand miles of fiber optics.


If you haven’t gotten hate mail or vicious comments yet from anonymous cowards, don’t worry, you will.  There are two ways to handle it but they both come down to a single principle: IGNORE IT. Trust me, this comes from 15 years of experience. IGNORE IT. It’s not worth the time it takes to delete it.

If a hateful comment comes from no one (“anonymous”) then it deserves no one’s time and no one’s consideration.  

Here are two suggestions:

  1. If you are thin-skinned and sensitive: have someone else moderate your comments or blog email and delete the bad stuff before you ever have to see it.
  2. If you aren’t so sensitive, be ready on the DELETE key whenever a message is from “anonymous”. As soon as it becomes obvious its troll scroll, then trash it. Resist the temptation to keep reading (it’s like watching a car crash; it’s hard to look away).

If someone doesn’t have the character to identify themselves and own up to their criticism, they don’t deserve the micro-seconds it takes you to send it to digital Never Land.

But what if you get criticism or ugly-grams from someone who includes their name and email?  Treat it like you SHOULD treat all criticism: read it carefully… honestly accept any gripes that have merit (and do something about it), and disregard anything that has no merit.

Most of the time you’ll want to respond back, acknowledge their feedback and sincerely thank them for pointing out something that really was accurate even if it hurt… but don’t give in to the temptation to defend yourself from inaccurate criticism.  When you respond to honest critics who have a point, you’ll often gain a friend and ally.

What are your questions about hate mail and critics?

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